Privacy Policy
How we collect, use, and protect your information
Your Privacy Matters
This Privacy Policy describes how we collect, use, store, and protect your personal information when you use ChatGPT RU ("Service"). We are committed to protecting your privacy and being transparent about our data practices.
Summary: We collect only what's necessary to provide the Service. We don't sell your data. You can delete your information at any time.
Information We Collect
Information You Provide
- Account Information: Email address and password when you create an account
- Conversation Data: Messages and prompts you send to the AI assistant
- Feedback: Any feedback, ratings, or reports you submit
- Communications: Messages you send to us for support or inquiries
Information Collected Automatically
- Device Information: Browser type, operating system, device type
- Usage Data: Features used, session duration, interaction patterns
- Log Data: IP address, access times, referring URLs
- Cookies: Session cookies and preferences (see Cookie section below)
| Data Type | Purpose | Retention |
|---|---|---|
| Email address | Account authentication, communications | Until account deletion |
| Conversations | Provide service, improve AI | Until you delete them |
| Usage analytics | Improve service, fix bugs | 90 days (anonymized) |
| IP address | Security, abuse prevention | 30 days |
How We Use Your Information
We use the information we collect to:
- Provide the Service: Process your requests, generate AI responses, and maintain your conversation history
- Improve the Service: Analyze usage patterns, identify bugs, and enhance features
- Train AI Models: Use anonymized conversation data to improve AI quality (you can opt out)
- Ensure Security: Detect and prevent fraud, abuse, and security threats
- Communicate: Send service updates, respond to inquiries, and provide support
- Comply with Law: Meet legal obligations and respond to lawful requests
We do NOT: Sell your personal data to third parties, use your data for targeted advertising, or share your conversations with other users.
Data Sharing and Disclosure
We may share your information only in the following circumstances:
- Service Providers: Third-party vendors who help us operate the Service (hosting, analytics, payment processing) under strict confidentiality agreements
- Legal Requirements: When required by law, court order, or governmental authority
- Safety: To protect the rights, property, or safety of users or the public
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
- With Your Consent: When you explicitly authorize sharing
We require all third parties to respect the security of your data and treat it in accordance with applicable law.
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption: All data is encrypted in transit using TLS 1.3 and at rest using AES-256
- Access Controls: Strict access controls and authentication for internal systems
- Monitoring: Continuous monitoring for security threats and vulnerabilities
- Incident Response: Procedures in place to handle potential data breaches
- Regular Audits: Periodic security assessments and penetration testing
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data and account
- Export: Download your conversation history in a portable format
- Opt-out: Opt out of AI training using your conversations
- Withdraw Consent: Withdraw consent for data processing where applicable
To exercise these rights, access your account settings or contact us through the website. We will respond to your request within 30 days.
Cookies and Tracking
We use cookies and similar technologies to:
- Essential Cookies: Enable core functionality like authentication and security
- Preference Cookies: Remember your settings and preferences
- Analytics Cookies: Understand how users interact with the Service
We do not use advertising or tracking cookies. You can control cookies through your browser settings. Disabling essential cookies may affect Service functionality.
| Cookie | Purpose | Duration |
|---|---|---|
| session_id | Authentication | Session |
| preferences | User settings | 1 year |
| analytics_id | Anonymous analytics | 90 days |
International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws.
When we transfer data internationally, we ensure appropriate safeguards are in place, including:
- Standard contractual clauses approved by relevant authorities
- Data processing agreements with service providers
- Compliance with applicable data transfer frameworks
Children's Privacy
The Service is not intended for children under 13 years of age (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children.
If you believe we have collected information from a child, please contact us immediately. We will take steps to delete such information promptly.
Data Retention
We retain your personal information only for as long as necessary to:
- Provide the Service and maintain your account
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve and develop the Service (using anonymized data)
When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.
Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on this page
- Updating the "Last updated" date
- Sending an email notification for significant changes (if you have an account)
Your continued use of the Service after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us through the contact form on our website.
For data protection inquiries or to exercise your rights, you can also access the privacy settings in your account dashboard.